Buyer Beware: Avoid ticket scams by purchasing your tickets through the proper channels: cainpark.com, etix.com, at the Cain Park Box Office or over the phone at 216-371-3000. Cain Park cannot guarantee ticket validity from third-party sellers.
Rain or Shine Policy
All performances will occur – rain or shine.
Beware of Ticket Scalpers
We encourage you to buy your tickets only through:
- The Cain Park Ticket Office
- By Calling 216-371-3000
- Or through our ticketing partner site, Etix.com, the only official ticketing agency for Cain Park.
Cain Park assumes no responsibility for tickets purchased elsewhere nor can we guarantee validity or admittance. Tickets obtained from unauthorized sources could be counterfeit and if so, are void.
All Ticket Sales Are Final
There are no refunds or exchanges on tickets unless it becomes necessary to cancel the performance. Refunds are only made to the original purchaser at the point of purchase. The show goes on rain or shine.
Theater Opening Times
The Alma Courtyard opens one hour before showtime. The Alma Theater opens one half-hour before showtime.
The Evans Amphitheater opens one hour before showtime.
Service Fee
A $3 per ticket service is applicable for all events. This service fee is not charged for Box Dinner orders. Additionally, a .02657% fee on the total order amount is applicable on all credit card purchases.
Ticket Limit
- There is a four (4) ticket limit per person for all Cain Park ticketed events.
- Friends of Cain Park members have an eight (8) ticket limit per person for all Cain Park ticketed events.
- Group sales are available.
Picking Up Tickets
A photo ID is required for all ticket pick-ups including group orders. Tickets bought in advance: for an event occurring in the Evans Amphitheater will be held at the Main Ticket Office; for an event occurring in the Alma Theater will be held at the Main Ticket Office until one hour before showtime, after which they can be picked up at the Alma Ticket Booth. Look for the “Will Call” area for pre-paid tickets.
Babies & Children
Children ages 2 and under may attend any event on the Lawn at no cost.
All children must have a ticket to be in the Pavilion.
Children and students are eligible to receive a $2 discount off the regular ticket price for most performances. We require adult supervision of all children admitted to any performance, and we strongly urge parents to remove children immediately if they are creating a disturbance.
Latecomers
Cain Park events start on time. Please allow ample time for travel, parking, and walking the well-lit pathways into the park. Latecomers and persons leaving either theater will be seated at the discretion of the House Manager. Cain Park accepts no responsibility for any inconvenience.
Disruptive audience members
Cain Park reserves the right to ask disruptive patrons to leave the premises without refund. We require adult supervision of all children admitted to any performance, and we strongly urge parents to remove children immediately if they are creating a disturbance.
Changes & Cancellations
Artists and dates are subject to change or cancellation without notice.